Refund Policy
At VIP Store US, customer satisfaction is important to us.
You may return eligible items within 30 days of receiving your order.
To qualify for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
If your order arrives damaged or defective, please contact us within 7 days of delivery. We will gladly replace the item or issue a refund.
Refunds are processed after the returned item has been received and inspected.
If you have any questions, please contact us at:
